• Our team takes care to ship your orders within 2 business days. Orders placed past 12pm PST on Friday will ship the following business week. Please note that we do not ship on U.S. Holidays. For pre-orders, you can expect your product to ship on the date listed in the product description. If purchasing an in-stock item and a pre-order item, both items will ship together when the pre-order product is in stock.

  • We currently ship to customers within the United States.

  • All orders are shipped from Southern California.

  • We begin processing orders immediately to ensure prompt delivery. As a result, once an order has been placed, it cannot be modified or cancelled.

  • We take the quality of our products seriously! If your product arrives damaged please reach out to itspukababy@gmail.com within 7 days of receiving your package with the subject line “Damaged Item” along with your order number, a brief description of the issue, and a photo of the damaged item and we will be happy to issue you a store credit for a replacement.

  • We do not. If the address provided at checkout contains a PO Box our team will reach out to obtain an alternate delivery address. Please note that this may delay shipping time.

  • We offer free standard shipping on orders over $150.

  • Please note that we are not responsible for packages that are confirmed as delivered to the address provided at checkout. We recommend selecting a secure delivery location whenever possible.

  • Given the nature of our products, all sales are final. The only exception to this rule is if your product arrives damaged. If your product arrives damaged please reach out to itspukababy@gmail.com within 7 days of receiving your package with the subject line “Damaged Item” along with your order number, a brief description of the issue, and a photos of the item and we will be happy to issue you a store credit for a replacement.

Shipping & Returns